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Support & Services

Commercial HVAC Support & Services

Specialist support to keep your Lennox HVAC unit reliable and efficient. Because choosing the best equipment is only the beginning.

Contact Lennox Services

Do you need help concerning a service, installation, or parts replacement?

Get the most from your Lennox equipment; work with the people who know it best.

We have worked hard to ensure your Lennox products will provide you with years of excellent service. But to really get the best results from your investment, you also need to make sure your set-up is perfect for your unique application and your maintenance is handled by an expert that really understands every part. And who knows your equipment better than the manufacturer?

Performance and reliability

Service life

Energy efficiency

Long-term regulatory compliance

Lennox Services

Who knows your equipment better than the manufacturer? You can rely on Lennox Expertise to care of your equipment.


HVAC units often operate under harsh conditions that can affect their lifespan and performance, leading to extra energy consumption and operational costs. Having our experts carry out maintenance checks and audits, will ensure your unit is performing in the most efficient way, at all times.

System's optimisation

Avoid bad surprises and system faults! Turn to our Lennox experts to receive in depth-dilapidations on your entire refrigeration system. From your units, to the interaction with your other equipment. We are here to help diagnose the issue and avoid down-time.


You can rely on our factory-trained technicians to efficiently solve problems and reduce downtime.

Spare parts

Thanks to Lennox Spare Parts Center you are sure to get the right part when you need it.

System's modernisation

Our specialists support you in choosing the best smart-system solution, helping you to significantly reduce your energy cost and enhance your building performance. On top of this, we keep you ahead of evolving refrigerant legislation and tax changes.

Regulatory support

Rely on our experts for compliance guidance on the constantly evolving regulations.

Lennox Care

With Lennox Spare Parts, your equipment will deliver the best performances anytime, anywhere and for many years.

HVAC units work hard, under a wide variety of difficult conditions. Even the best equipment needs expert maintenance to stay reliable and efficient. And with technology becoming more complex, this is best done by a specialist. Lennox Care offers you 3 service packages: Essential, Optimal, and Serenity. Each one provides all the benefits of our Annual Performance Inspection - twice a year - plus advanced, hands-on maintenance by a certified, factory-trained technician with an in-depth knowledge of Lennox systems.

Also included in every pack: an extended scroll compressor warranty + preferential prices and conditions on genuine Lennox spare parts.

Maintenance plans


Focus on the essential to ensure an efficient, reliable, long-lasting system. It provides regulatory compliance, as well as preventive maintenance and reporting to make sure your equipment delivers the best level of performance.


Are you a proactive customer whose activity significantly depends on your HVAC solution? Get the Optimal solution for upgraded maintenance service and enjoy remote diagnostics through LennoxCloud, priority call-out, and on-site diagnostics for better reliability. On top, receive control upgrades when they become available, to keep your system optimized and efficient.


Does your HVAC solution play a crucial role in your business? Sign up for the Serenity pack for total peace of mind and take positive steps to drive down energy consumption. Alongside the benefits of the other service packages, it provides remote control through LennoxCloud to optimize performance in real-time and improve proactive efficiency optimization. Intervention within 24 hours is guaranteed, and all parts and maintenance operations are protected by a full warranty.

Compare maintenance plans Download Service Brochure

Do you need assistance?

Contact Lennox